Frequently Asked Questions

What is Calmmumma?

Calmmumma offers digital PDF guides and printables for parents and caregivers navigating common toddler-year questions. Each product listing explains what is included and who the guide is intended to help.

Will anything be shipped to me?

No physical product is shipped. Calmmumma guides are digital products delivered electronically.

How do I receive my guide?

After a successful order, the available download should appear on the order confirmation page and a download-ready email should be sent to the email address used at checkout. Keep that email so you can return to the download link.

My download email hasn't arrived. What should I do?

Check your spam, junk, and promotions folders, and confirm that you entered your email address correctly. If you still cannot find it, please visit Download Help or contact us with your order number. Do not send payment-card details.

Can I print the guide?

The mealtime guide includes print-at-home worksheets. You can print those for your own personal use. Check the individual product listing for the contents and file details.

Are Calmmumma guides medical advice?

No. They provide general educational information and are not a diagnosis, medical advice, or an individualized nutrition or treatment plan. Contact your child's pediatrician or another appropriately qualified professional about your child's specific health, growth, feeding, swallowing, or safety concerns.

What is your refund policy?

Please read the store's current Refund Policy before purchasing. If you have a question about an order or a download that is not working, contact us so we can help with the issue.

How can I contact Calmmumma?

Use the Contact page and include your order number if your question concerns a purchase.